Shipping & Delivery Policy
Shipping & Delivery Policy
At Slushy City, we aim to get your order to you as quickly and smoothly as possible so you can start enjoying perfect slushies right away.
Order Processing
All orders are processed within 1–3 business days after being placed.
Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Time
We proudly offer worldwide shipping.
Estimated delivery time:
- 5–14 business days (maximum 2 weeks)
Most orders arrive sooner, but please allow the full timeframe during busy periods.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
You can use this to follow your package every step of the way.
Shipping Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to:
- High demand or seasonal volume
- Carrier delays
- Customs processing (for international orders)
- Incorrect shipping information
Slushy City is not responsible for delays caused by these external factors.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact us and we will do our best to assist you.
Contact Us
If you have any questions about your order or shipping, feel free to reach out: